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Brewmaster

Incorrect amount of credit added to my account

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Dear Customer Support,

Why have you only added $0.76 credit to my account when I actually paid you $1.32 (Transaction ID: 8FJ48229XG7133647) through PayPal, following your rule to divide the amount of credit desired by 0.76?

Could you please correct?

Thanks,

Brewmaster

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the problem was you created an invoice of 1$, you should have created one of 1.32$ if you sent 1.32$.

I will correct your amount right now.

thank you

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Posted (edited)

Thanks a lot for explaining and correcting. For me from the page it wasn't clear if I should add the amount I will get in the end, or the amount I am paying. In any case, unfortunately there is another problem now:

You paid too little for my EWT license... Please see below the email they have sent me.

You paid, perhaps accidentally, 0.00182324 BTC ($19.60) for a 0.00186050 BTC ($20.00) order. Please contact the merchant for the next steps.
 
Order Number: N6E9QNEN
Amount Expected: 0.00186050 BTC ($20.00)
Amount Sent: 0.00182324 BTC ($19.60)
Payment Confirmed: Oct 06, 2020, 06:26 (UTC)
Exchange Rate: 10749.82 USD/BTC

Could you please correct?

Thanks,

Brewmaster

Edited by Brewmaster

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